CONTACT

For questions about product selection, launch and development information, or subscription plans, contact customer service at 1688-9256 (weekdays 09:00–18:00) or Kakao Channel at https://pf.kakao.com/_xabsxbG. Tell us the product name and your question so we can help. For CAST+, CAST 2, CAST BLACKBOX, or OTTOCAST connections to your vehicle display, include the vehicle model, year, trim, and its factory wired or wireless connection type. Vehicle information is not required for TIGMA inquiries. For bulk purchases, dealership opportunities, and business partnerships, contact kschang@waglemedia.com for assistance.

In-person service intake and repairs are available, though same-day completion may not be possible. In-person repair hours are weekdays 09:30–11:00 and 13:00–16:00. Please contact 1688-9256 or Kakao Channel before visiting. Our address is Room 320, Building B, Hyundai Knowledge Industry Center, 70 Dusan-ro, Geumcheon-gu, Seoul (Doksan-dong). For after-sales service shipments, the standard process is to register by phone, then have our designated courier collect the product within 2–3 days. If sending it yourself, follow the product-specific instructions. For CAST products, check your model's repair request guide; for TIGMA chargers, check the retailer's exchange and after-sales service guidance.