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SUBSCRIPTION GUIDE

01

Eligibility and required documents

Applicants for CAST+, OTTOCAST, and CAST All-in-One subscriptions may register under their own name, a family member's name, a corporation, or a foreign national's name. The account holder must have no history of overdue telecommunications bills. Required items are identification and either a valid credit card or authorization for direct debit from the account holder's bank account. Family registration requires that person's consent; corporations need documents such as a business registration certificate and corporate seal; foreign nationals need an alien registration card and eligibility for postpaid carrier activation. Activation uses an LG U+ M2M (IoT) line and is subject to carrier screening. Contact Kakao Channel or 1688-9256 for detailed document requirements.

02

Application and activation

Select a product and apply

Review the included product, plan, and contract terms on the product's official sales page and apply. Use Kakao Channel for products requiring consultation.

Subscription confirmation call

Our head office will call to check your vehicle model, year, wired or wireless connection type, and product compatibility. We will verify your identity and explain the data plan.

Complete the signup form

Complete the form using the link sent after the call. The signup form is required for activation.

Activation

After the application is reviewed, the LG U+ data line is activated. A history of overdue telecommunications bills may restrict activation.

SIM installation and setup before shipping

WAGLE MEDIA ships the device with the SIM installed and APN configured. Activation completed by noon qualifies for same-day dispatch (including Fridays and days before public holidays).

Receive and connect

Connect to your vehicle according to the product-specific instructions. Activated products ship with the SIM installed and APN configured.

03

Fees and payment

CAST+ 3-year/5-year and OTTOCAST 5-year subscriptions require a one-time initial SIM and activation fee equal to one month of the selected plan. Monthly data fees are paid directly to LG U+. Automatic card payments or bank direct debit are available.

04

Changes, cancellation, and expiry

[Changes] Plan changes, account-holder transfers, and temporary suspension are not supported, including for overseas stays or military service. If you change cars, you can move the device to a compatible vehicle because the device is linked to the line. [Cancellation] Within 14 days of activation, cancellation is treated as withdrawal; unopened products may be returned/refunded. For change of mind after opening, settlement terms vary, so confirm with an advisor. After 14 days, an early termination fee applies, and the customer pays charges for actual usage. The fee decreases with time used: termination fee = base amount − (base amount ÷ total contract days × days used). Base amounts including VAT: 30GB/5 years KRW 583,000; 60GB/3 years KRW 649,000; 60GB/5 years KRW 649,000. For example, cancellation of 30GB/5 years after 12 months is approximately KRW 466,000, or after 36 months approximately KRW 233,000. Unpaid fees and any remaining activation fee are separate; LG U+ determines the final bill. Request cancellation through Kakao Channel or 1688-9256. [Expiry] After the contract ends, the device belongs to the customer and need not be returned. Continue using it with Wi-Fi, a hotspot, or a separate SIM.

05

Support during subscription

CAST+ and OTTOCAST include free after-sales service during the subscription contract, except for clear user fault. Round-trip courier shipping for in-warranty service is free. Customer service and Kakao Channel offer installation and usage assistance. See the warranty and service guide for product-specific coverage.